Privacy Policy
At Soul Full Cup, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our store.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register an account
- Place an order
- Subscribe to our newsletter
- Participate in promotions or surveys
- Contact our customer service
This information may include:
- Name
- Email address
- Mailing address
- Phone number
- Credit card or payment information (handled securely through our payment processors)
- Order history and preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages of our website that you visit
- Time spent on those pages
- Information about how you use our website
Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to enhance your experience on our website, analyze trends, administer the website, track users' movements around the website, and gather demographic information.
You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our site.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Process and fulfill your orders
- Create and manage your account
- Send you order confirmations and updates
- Respond to your comments, questions, and requests
- Send you marketing communications (with your consent)
- Improve our website, products, and customer service
- Administer contests, promotions, or surveys
- Detect, prevent, and address technical issues
- Comply with legal obligations
Sharing Your Information
We may share your information with:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We do not sell, rent, or lease your personal information to third parties without your consent.
Data Security
We have implemented appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your payment information is processed through secure, PCI-compliant payment processors. We do not store complete credit card information on our servers.
Your Rights and Choices
You have certain rights regarding your personal information, including:
- Accessing, updating, or deleting the information we have about you
- Opting out of marketing communications
- Setting browser cookies preferences
To exercise these rights or ask questions about your rights, please contact us using the information provided below.
California Privacy Rights
If you are a California resident, you have specific rights under California law regarding your personal information, including the right to request information about our collection and use of your personal information, and to request that we delete certain information.
European Union Data Protection Rights
If you are in the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policy of every website you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Soul Full Cup
81 West Market Street
Corning, NY 14830
Email: legal@soulfullcup.com
Phone: 607-936-9030